Archive for March, 2007

Nexus2007: Leading in Times of Disruptive Change

Wednesday, March 21st, 2007

Who said that Singapore’s lacking in the entrepreneurial scene?

A bunch of great guys I’ve met last year have been working hard to put together this awesome conference that highlights exciting fundamental changes currently happening in business and technology.

And it’s finally here, on March 24!

Check out the lineup:

Future of the web: which focuses on the long tail effect on the web

And who’s speaking? Prominent people from Salesforce, Amazon, Yahoo!, Google. I wish I were back home to attend this!

Global entrepreneurs sharing their war stores

Who? Silicon Valley startup bosses: Fazad Naimi, my NOC friend’s boss and Cory from the successful Second Life MMORPG.

Open Source innovation:

O’Reilly Radar. I’m sure you’ve heard of O’Reilly right?

And that’s not all, go check it out on their website http://www.nexus2007.com

How much to sign up? Just SGD$15 for a once in a lifetime opportunity to immerse yourself in the Digital Revolution.

Who knows, you might meet someone there to start something big :)

My silicon valley abode

Tuesday, March 13th, 2007

A couple of people have been bugging me to show them pictures of
what kinda house I live, so here goes :)

Hint: It’s somewhere in Sunnyvale, California.

Rent’s $2200 per month, shared among us 6 tenants.

house from outside

View from outside.

walking into the gate

Walking into the gate.

backyard

My backyard, got gardener come in every week trim one somore :D

going upstairs

From the main door..

my modest kitchen

My modest kitchen

washing machine and dryer

Washing machine and dryer

my room upstairs

My room upstairs. When we got the place, the room was EMPTY, my room mate
and I had to sleep in sleeping bags! We gradually got 2nd hand furniture from garage
sales posted via craigslist and made it nice and cosy.

Queen sized spring mattress, with Ralph Lauren comforter, and the reading lamp+chair combination that I’ve always wanted! :)

My rooom from another angle

My rooom from another angle

bathroom

The bathroom

Great Customer Service & Frankness as an Angry Excuse

Saturday, March 10th, 2007

It can be frustrating when things do not go as planned —
miscommunication, technical difficulties, unexpected long
waiting times you name it.

It is right for the service provider to test his system,
but not at the expense of the waiting customer, who is already
miffed at the problem.

The tipping point comes when the customer receives an
insult in exchange for an attempt to seek redress for
the inconvenience.

The business would not only lose that customer, but potentially
hundreds that customer would recommend against the service.

A mistake a startup cannot afford to make.

-

Frankness is good in many aspects like maintaining healthy
relationships to attaining better understanding.

But when it is used as an excuse for reckless venting,
it might be better to remain silent about it in the first place.

One good rule of thumb when addressing an issue frankly is
to ask yourself, am I using this privilege of being frank
as an excuse for anger?

Some good silent thought process before a frank encounter
goes a long way.

Actually, every large company goes under..

Thursday, March 8th, 2007

I really like today's Seth Godin phrase:

“Actually, every large company goes under… except for the large companies that take risks and reinvent themselves. The rest of us just fade away, sooner rather than later.”

Then he goes on to prod us, even more so we should start doing our own thing if we were to succeed.

“Actually, the top spots and large investment stakes in big companies are pretty much all taken, so if you weren’t lucky enough to end up on top, (or if you don’t want to spend your career waiting for your boss to die) the only way in the world you’re going to succeed is by doing your own thing, building your own division or starting your own gig… and by teaching the big guys a thing or two.”

Aren’t you convinced yet?

Learnt: Patents and Me-too branding

Thursday, March 8th, 2007

My professor John Nesheim challenged us to blog what we learnt each day, so there’d be a nice log of 365 entries by the end of the year to reflect upon when I get back to Singapore, so here’s the first.

  1. You can patent the non-obvious process.

  2. It’s not easy for big corporations who have established their brand name to emulate you and do a me-too — because it would only cannibalise and hurt their existing brand.